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By Women's Executive NetworkMay 9, 2013
Recently at a WXN Breakfast in Calgary, 2007 WXN Top 100 Hall of Fame inductee and Corporate Director Kathleen Sendall was interviewed by WXN founder, Pamela Jeffery as they delved into a variety of questions. We think Kathy’s ‘Top 10’ list makes pretty good sense and is also a great conversation starter. Here are Kathy’s ‘Top 10’: 1. Never give up the search for the perfect mascara. 2. Never lose your sense of humour and ability to laugh, especially at yourself. 3. Listen - learn to keep your mouth shut and control your temper. Recent Posts
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Can We Teach Empathy?
Leadership By Rumeet BillanApril 30, 2012
As an educator of a leadership course, I often find myself reflecting on this question. Empathy seeks shared meaning. By demonstrating empathy, we attempt to emotionally involve ourselves in another’s experience. However, using another’s reference points in an attempt to understand their perspective can be a difficult task – significantly so if we have not participated in the experience firsthand. Â So what do we do? By Shirley DaweApril 30, 2012
 I agree that empathy is a positive character trait for effective managers and leaders; demonstrating empathetic listening (the ability to relate to thoughts and experiences of others) can help build deep human connections – with peers, subordinates, customers, suppliers or shareholders – and it is through deep connections, that a leader can foster trust, loyalty and energize and empower others. Empathy is Good
Leadership Empathy is Good  It’s an exciting—and frustrating—time to be a woman moving up the ranks. Exciting because a shift is taking place in the thinking around what it takes to be a good leader. Frustrating because while the leadership landscape is changing—those changes are slow and women are still under-represented in the C-suite. That said the shift that’s taking place may be the key that unlocks the door.  The Background That shift is a move away from hierarchical structures and command and control or authoritative leadership. |
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