Kathy Sendall's Top 10- What's Yours?
Inspiration & Wisdom
By Women's Executive NetworkMay 9, 2013
Recently at a WXN Breakfast in Calgary, 2007 WXN Top 100 Hall of Fame inductee and Corporate Director Kathleen Sendall was interviewed by WXN founder, Pamela Jeffery as they delved into a variety of questions. We think Kathy’s ‘Top 10’ list makes pretty good sense and is also a great conversation starter. Here are Kathy’s ‘Top 10’:
1. Never give up the search for the perfect mascara.
2. Never lose your sense of humour and ability to laugh, especially at yourself.
3. Listen - learn to keep your mouth shut and control your temper.
By Shirley DaweApril 30, 2012
I agree that empathy is a positive character trait for effective managers and leaders; demonstrating empathetic listening (the ability to relate to thoughts and experiences of others) can help build deep human connections – with peers, subordinates, customers, suppliers or shareholders – and it is through deep connections, that a leader can foster trust, loyalty and energize and empower others.
Title: Corporate Director
Organization: Birks & Mayors Inc.
Shirley has served on the boards of twelve corporations and seven not-for-profit organizations. She has been at the forefront of evolving best practices in governance. As a member of committees overseeing governance, CEO succession and compensation issues, she also has direct experience in their application. She has substantial retail sector expertise, with a deep understanding of the fast-moving North American industry.
Prior to establishing her consulting practice (SDA), advising some of the leading retailers in North America, and beginning her career as a corporate director, Shirley was at the forefront of the Canadian department store retailing scene. As an accomplished merchandising and marketing executive, she rose to the position of National General Manager, Hudsonâ€™s Bay Company, responsible for six business units generating more than half the companyâ€™s revenues. Her expertise in the retail/manufacturing/textile industry was recognized with her appointments to two Government Task Force enquiries and to Ryerson Polytechnic University as part-time faculty and a member of the Advisory board of the School of Fashion. In 2006, Ms. Dawe shifted the focus of SDA by orienting her practice to professional coaching and mentoring on leadership and governance, with an emphasis on the needs of women executives.
In 2011, she completed an extended term (twenty-two years) on the board of the National Bank of Canada, Montreal and an eight-year term with Bon Ton Department Stores, Pennsylvania. Currently, she serves on the corporate Board of Birks & Mayors Inc., Montreal & Florida.
Born and raised in Vancouver, Shirley studied Economics at the University of British Columbia and at McGill University in Montreal where she subsequently began her professional career with The Bay before relocating to Toronto. She completed her training as a professional coach at the Adler Institute in Toronto (2005). She is a graduate of the Directorsâ€™ Education Program of the Institute of Corporate Directors (2011).