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The Irish Times
Empathetic Business
Dublin - September 16, 2010
Panelists: Irial O'Farrell, Rachel Mooney, Celine Mullins , Kim Majerus, Bernie O’Hanlon

Research continues to prove that empathy can be directly linked to business success and profit. Empathy means: "putting yourself in the other person's shoes" or "seeing things through someone else's eyes". As an organization how can this be infused into your corporate culture? Empathy surrounds us in our everyday, think of the fast food employee and the fake smile. Do your customers truly respond to that? Can you further build on that to provide a sincere, meaningful experience? Can too much empathy actually harm your business success?

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Crisis Management – A Defining Moment
Toronto - September 14, 2010
Panelists: Priscille LeBlanc, Heather Conway, Constable Wendy Drummond, Penny Bonner

From big to small, crises are a daily part of our lives. Whether it’s intense public scrutiny, handling a global mishap or managing talent, how you react in a crisis situation defines you as a leader. Are you prepared?

Join us for this breakfast discussion as our panel of experts and seasoned leaders discuss leadership under fire. From planning and preparation to how to position yourself in the media you’ll learn to lead with confidence in any situation.

Empathetic Business
Vancouver - September 21, 2010
Panelists: Coro Strandberg, Chantal Schauch, Connie Linder, Gillian Shaw

Research continues to prove that empathy is directly linked to business success. Empathy is a valuable commodity. Empathy means: "putting yourself in the other person's shoes" or "seeing things through someone else's eyes". How can this be infused into your corporate culture?

How can you help your staff manage difficult situations like bullies in the workforce or challenging customers? How can you bring empathy to your organization?

Turning Off The “Always On”
Edmonton - September 22, 2010
Panelists: Zainul Mawji, Stephanie McDonald, Ione Challborn, Erin Chalmers

Our need to always be connected, to always be "on" has slowly encroached on that which we hold dear and keep private. The inbox has become the "in-sane" box. The constant thought of missing something keeps us awake at night as technological advancements continue to blur the lines between work and life. How can we differentiate the two? How do you negotiate balance?

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Upcoming Events

Empathetic Business
September 21, 2010 7:15 AM
Panelists: Coro Strandberg, Chantal Schauch, Connie Linder, Gillian Shaw
Co-Presented By: Scotiabank, TELUS
Hosted By: Scotiabank

Success: The Evolution of Failure
September 23, 2010 7:15 AM
Panelists: Eva Klein, Sloane Muldoon Girardin, Wanda Hellevang
Co-Presented By: TELUS, Scotiabank
Hosted By: Scotiabank

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